How it Works

No matter what kind of care your loved one requires, we’re here to assist promptly. We understand that care needs can evolve, so our plans can adapt to those changes as well..

How It Works: Getting Care with Horizon Care South West

Are you or someone you know thinking about getting help from Horizon Care South West? It’s easy! Here’s how it works:

1

Talk to Us

First, we have a friendly chat. You can call us at [01392321549]. We’ll talk about what kind of help you need and answer any questions you have.

2

Home Visit

Next, one of our friendly managers will visit your home. Don’t worry; it’s free! They’ll see what you need and learn about you.

3

Your Plan

We make a plan just for you based on what we learned during the home visit. This plan says what kind of help you’ll get and how often.

4

Start Care

Now, your care journey begins! Your carer will come and take care of you. They’ll help you feel better and do things you might find hard on your own.

5

Talk to Us Anytime

We’re here for you! If you or your family ever have questions or worries, just let us know. We’ll listen and help.

6

Making Changes

Sometimes, things change. You might need more help or less help. That’s okay! We’ll change your plan to make sure you get the right care.

Ready to Start?

We’re good listeners. We get you. And we’re ready to assist. We’ve supported thousands of families in all sorts of situations across Exeter, Newton Abbott and all the surrounding areas. Providing relief from uncertainty with care that’s truly tailored to them